How do I return a full priced item?

Full priced items may be exchanges or returned for a refund as long as:

• The item is returned within 7 days of receipt (NZ Orders) or 10 days of receipt (Australia & International Orders).

• Items must not be worn, altered or washed.

• Items must have all tags and packaging attached.

• Footwear must include the original shoe boxes in its original condition, without postal labels.

Please fill out the returns form inclosed with your order and send the item(s) via track & trace method to the address supplied on the form.

Shipping and handling charges are not refundable. The return of the item is at your cost and responsibility until it reaches Sisters & Co. We recommend that you take out postal insurance.

IMPORTANT: Other than circumstances covered by NZ Statute SALE OR DISCOUNTED ITEMS must not be returned, refunded or exchanged, these are for FINAL sale.